Identity and Access Management Operations Analyst - #228671

Reference Code: 100753

Identity and Access Management Operations Analyst

Richemont Lisbon, 11, PT Permanent
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity
Identity and Access Management Operations Analyst
You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world? You are passionate about identity & access management (“IAM”); you have a strong appetite to learn, progress and evolve continuously, building a strong relationship with our teams? Join us!
As part of the IAM team your role would be to be an Analyst with an “End to end" focus on IAM processes & tools, you will be responsible for supporting the IT teams as a 3rd line of support. leveraging leading technologies and serving all kinds of business environments from offices to manufacturing, retail & e-commerce. You will provide end-user advanced support, provide custom access reports, implement/update SSO/LDAP/Azure Active Directory applications based on business requirements. Monitor and follow up on provisioning or deprovisioning issues, but as well support and address a large variety of complex IAM problems across the Richemont IAM technology stack
CONTEXT
HOW WILL YOU MAKE AN IMPACT?

• Operational responsibility for IAM services at Richemont across the EMEA region
• Liaise with IT teams and consumers to ensure user satisfaction
• Implement process and tool rollouts, keeping IT teams involved
• Provide knowledge transfer to IT teams and application owners
• Along with IT teams, support timeline and content of enrichment releases
• Support Engineers/Architects in setup implementations of Proof of Concept
• Implement SSO/LDAP or Azure Active Directory application (and associated permissions)
• Monitor Richemont’s core IAM activities (e.g. provisioning or deprovisioning process execution)
  

IAM Operations Analyst responsibilities you will support the business with

• Identity lifecycle
• Application lifecycle
• Password management
• Federated authentication
• Multifactor Authentication
• Biometric Authentication
• Certificate Management
• DNS Management
• PAM Management
• Identity broker management
  

HOW WILL YOU EXPERIENCE SUCESS WITH US? As an IAM Operations Analyst, you will work mostly with Microsoft standard tools and technologies, but Richemont group utilizes multiple platforms and technologies so there is a good potential to learn and expand your knowledge. Some of the tools include, but are not limited to: IAM tools / services

• Azure Active Directory
• Azure AD Authentication services
• OAuth 2.0 / SAML 2.0 / OpenID Connect
• Enterprise scale Active Directory environnement
• Active Directory (replication, authentication, DNS) / AAD connect / Azure AD, Windows Servers 2012-2022, PKI
• Azure AD conditional access policies, MFA, SSPR, Azure Information Protection
• Database – SQL query

• ServiceNow Incident management
• Saviynt user and groups management / lifecycle
  

Soft Skills you should have for the role

• General understanding of the Identity and Access Management (IAM) areas, including authentication, authorization, and identity lifecycle
• Excellent analytical / problem solving skills
• Scripting – PowerShell
  

A plus if you have these skills

• Cyberark PAM
• SAVIYNT
• AWS / GCP / Alibaba
• Keycloak
• Ping Identity
• Okta
  

You are / have

• Willingness to constantly learn and progress
• Engineering school, university or polytechnic master’s in computer science, Communication Systems, Telecommunication – or similar working/studying experience

• At least 3 years of experience in Identity & Access Management Cloud technologies
• Understanding of key identity management technologies including authentication and access management
• Strong capacity to analyse automation process issues and propose relevant technical solutions
• Ability to communicate in both technical and non-technical ways with clients and colleagues
• Rigorous, flexible, stress resistant, autonomous and passionate about computer science
• Capacity to work in an autonomous way and in multi-cultural context across regions
  

YOUR JOURNEY WITH US: 1. If your application is selected, we will reach out to you ASAP for an informal introductory call 2. The next step from there would be a first Technical interview with Adam Sturges, Operations Manager; and if there is a match, you will have a personal meeting with him/her and our HR Business Partner.