Junior Claims Handler - #228259
Willis Towers Watson
Data: há 1 semana
Cidade: Lisboa, Lisboa
Tipo de contrato: Tempo total
The Role
This position entails managing claims for WTW customers. Key responsibilities include:
- Efficiently monitoring all assigned processes from opening to closing.
- Providing clients with updates at various stages of the process.
- Registering processes in the internal system and archiving all documentation.
- Preparing accident rate maps.
Terá a responsabilidade de gerir sinistros dos clientes da WTW que lhe sejam atribuídos.
As principais tarefas serão:
- Acompanhamento dos processos de forma eficiente, desde a sua abertura até ao encerramento
- Providenciar informação ao cliente nas várias fases do processo.
- Registo dos processos no sistema interno, bem como arquivamento de toda a documentação
- Elaboração de mapas de sinistralidade
The Requirements
- University attendance or Bachelor’s degree
- Previous insurance experience is valued
- Proficiency in both Portuguese and English (valued)
- Knowledge of Excel
- Analytical skills and customer orientation
- Team Player
- Excellent communication skills
- Proactivity, availability, and initiative
Requisitos:
- Frequência universitária ou Licenciatura
- Conhecimentos em seguros é valorizado;
- Capacidade de análise e de resolução de problemas;
- Vontade de trabalhar de forma autónoma e com contacto com o cliente;
- Português e Inglês (valorizado);
- Conhecimento de excell
- Foco no cliente
- Espirito de equipa;
- Facilidade em comunicar
- Proatividade, disponibilidade e iniciativa
WTW is an equal opportunity employer
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